Support

PIX SUPPORT

How can we help?

Welcome to PIX support. We're here to help with anything related to the app — from getting started to bug reports. Contact: support@mysportspix.io We aim to respond within 2 working days. For urgent issues during a live tournament or matchday, mark your email "URGENT" and we'll prioritise it.

PIX SUPPORT

How can we help?

Last Updated on May 12th 2026

FAQ’s

Frequently Asked Questions

Is PIX a betting or gambling app?

How do you score points in PIX?

Do I need to pay to play PIX?

Who do I play against?

What sports are available on PIX?

When can I download PIX?

What makes PIX different from fantasy sports?

Is PIX a betting or gambling app?

How do you score points in PIX?

Do I need to pay to play PIX?

Who do I play against?

What sports are available on PIX?

When can I download PIX?

What makes PIX different from fantasy sports?

Is PIX a betting or gambling app?

How do you score points in PIX?

Do I need to pay to play PIX?

Who do I play against?

What sports are available on PIX?

When can I download PIX?

What makes PIX different from fantasy sports?

Bug Reports

Email support@mysportspix.io with:

A short description of what you were trying to do
What happened instead (screenshots help)
Your device model and iOS version (Settings → General → About)
Your app version (visible in the App Store listing, or in-app at Settings → About)
Your registered email (so we can find your account)

Feature Requests

We love hearing what you'd like to see in PIX. Email support@mysportspix.io
with the subject "Feature request" and tell us what you'd find useful. We read every one.